Privacy Policy

Last updated: August 26, 2025

At Cloudbreak Counseling Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information you provide when using our website (the “Site”).

1. Information We Collect

  • Personal Information You Provide: When you contact us through forms, email, or phone, you may provide your name, email address, phone number, or other details.

  • Non-Personal Information: We may collect basic technical information such as browser type, IP address, and general usage statistics through cookies or analytics tools.

2. How We Use Information

We may use the information you provide to:

  • Respond to your inquiries and messages

  • Schedule or coordinate services

  • Improve our website and resources

  • Communicate updates or important information about our services

3. No Sharing or Selling of Information

We will never sell or rent your personal information to third parties. We may share information only when required by law or when necessary to protect safety.

4. Confidentiality & HIPAA

If you become a client, your personal health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Client confidentiality is strictly maintained, and protected health information (PHI) will only be used or disclosed in compliance with HIPAA regulations.

5. Website Communications

Please note that emails, web forms, or other electronic communications through this Site may not be fully secure. Avoid submitting sensitive or personal health details through the Site. A secure client portal will be used for confidential communication once you begin services.

6. External Links

Our Site may link to external websites. We are not responsible for the privacy practices or content of third-party sites.

7. Cookies & Analytics

This Site may use cookies or analytics tools to improve user experience and gather general website traffic data. You can disable cookies in your browser settings if preferred.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cloudbreak Counseling Services
📧 Email: jimbrogno@cloudbreakcs.org
📞 Phone: 440-645-9030